Return & Refund Policy

Thank you for shopping at ​Seoul Suitcase.
We strive to provide you with quality pieces to fit you perfectly. We would only allow incorrect or defective products for exchange within 7 calendar days from the date you received the item. Cancellation is not allowed. 
To be eligible for an exchange, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
Once we received your item, we will notify you on the status of your exchange after inspecting the item. If your return is approved, we will exchange for the correct item.
You will be responsible for paying for your own shipping costs for exchanging of your item. Shipping costs are non​-refundable.